Vicki Routh Counselling Walton on Thames & London Waterloo

The information provided here makes up the general terms and conditions of your contract between us for me to provide you with a counselling service. I will discuss these areas with you in person, usually at your first appointment, along with your expectations of counselling.

Ethics, confidentiality & record keeping

I am a Registered and Accredited Member of BACP, The British Association for Counselling and Psychotherapy and work within their Ethical Framework (see link below).

BACP Ethical Framework

Counselling is a confidential service, I do discuss my client work with my counselling supervisor/s as is required by BACP in order to ensure that I am offering a service to clients that meets BACP’s professional and ethical standards.

I will not be speaking to anyone else about our work together unless I am legally or ethically required to do so.

(N.B. There are a some legal and ethical obligations with regards to disclosure of information that relates to the identification of a driver involved in a traffic offence, to information relating to acts of terrorism and if there is concern about you own or another's safety)

With regard to record keeping I use an encrypted online recording system provided by Bacpac

If you do not give permission for me to keep records in this way please let me know.


The cost for a 50 minute session of individual counselling / psychotherapy is £55-£85 and for couple counselling £65-£95 depending on the value to you of attending counselling and your affordability. Please give this some thought before arranging your initial payment to secure your first appointment.

Once your payment has been made I will send you either a text or email confirming that payment has been received along with the date, time, and venue details for your appointment.

Session fees are payable each week no later than 48 hrs in advance of your booked session by bank transfer (payment details will be provided).

Where payment for sessions is via an insurance policy, you will be required to make payment yourself for any excess on the policy and for any missed or cancelled sessions.


Session fees are still payable in the event of non-attendance unless for a pre agreed holiday break. Where payment for sessions is via an insurance policy, you will be required to make payment yourself for any missed or cancelled sessions before any further sessions can be arranged.

Ending counselling

It is important to pay attention to when and how to end counselling. It is not usually helpful to end without notice. If you are thinking about ending your counselling commitment, please discuss this with me. We can decide together how many more sessions to have together, at what frequency to hold those sessions and what to focus on during that time.

©2018 Vicki Routh Counselling is powered by WebHealer
Cookies are set by this site. To decline them or find out more visit our cookie page